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Sheridan Radiology is an independent provider, jointly owned
and operated by Sheridan Memorial Hospital and Big Horn Radiology. Our
combination of technology, skilled technologists, highly trained
radiologists, and excellent customer service makes us the preferred choice
for diagnostic imaging. ----
Mission Statement
Sheridan Radiology is dedicated to building patient, physician, and
community loyalty, exceeding our customers' expectations for excellence in
service, diagnostic quality and advancements in medical technology.
Vision
To be the premiere customer service driven medical imaging center in the
mountain states region.
Customer Service
The long-term success of Sheridan Radiology, LLC. is dependent on its
ability to provide the highest level of patient satisfaction so that we can
successfully compete for referrals from satisfied providers. Believing that
yesterday's innovations are today's expectations, we will utilize
customer service excellence to establish a "comfort culture" at Sheridan
Radiology. It is not just our hope, but it is our expectation that with
every point of contact from patient scheduling to physician interaction -
all parties involved will receive a positive and pleasant experience.
Our Commitment to Service Excellence
- Provide
physician offices with prompt, efficient scheduling of exams, enabling
the office staff to schedule patients in the most efficient manner—via telephone, or fax machine. Schedule exams rapidly and always
accommodate patients who require same-day service.
- Provide rapid delivery of accurate
interpretive reports and exam files. Ensure reports are received in a
timely fashion and that the requesting physician's office is called with
all test results requiring immediate attention.
Active Philosophy
Building......Customer Service
Dedicating......To Service Excellence
Exceeding......Expectations |